Is IKEA open? Latest on delivery and click and collect options

IKEA shut all its stores when the UK went into lockdown due to the coronavirus pandemic.

But with so many other stores reopening could the furniture company be the next to announce its opening?

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Is IKEA open?

IKEA closed all its UK and Ireland stores on Friday, March 20, 2020 following the coronavirus outbreak.

A statement at the time read: “As a precautionary measure against the ongoing risk of COVID-19, we have decided that, at 6pm on Friday 20th March, we will temporarily close all IKEA stores across the UK to customers.”

There was hope the Swedish company would reopen after the government relaxed lockdown measures, including allowing homeware stores to open, in early May.

However, IKEA has no plans to open its doors any time soon, in fact, it has given no update on when branches will reopen.

A spokesperson said: "I can confirm that our stores in the UK and Ireland will remain closed for now."

But DFS and Furniture Village will open stores for the May Bank Holiday after the government gave furniture stores the green light to resume trading.

Can I order for home delivery?

Yes, customers are able to order online and will have the product delivered directly to their doorstep.

However, the company has been experiencing shortages for some products and longer delivery times.

On the IKEA website it said: “Due to unprecedented demand, we're experiencing shortages for some items and longer delivery times than usual. 

“We apologise and are working hard to restock as quickly and safely as possible. 

“If you're unable to complete your order, please try again in a few days.”

Are click and collect options available?

Unfortunately, customers are not able to use the click and collect service presently, as IKEA has suspended its Order and Collection service as a precautionary measure. 

For those who have already placed a collection order they will be contacted to arrange a re-delivery, alternative collection date or refund.   

Also, IKEA is unable to process refunds at this time due to store and collection point closures (including return lockers).

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