If you’ve ever been a bartender, you’ll know it’s not an easy job.
But spare a thought for one in Manchester who accidentally gave away a bottle of wine worth £4500.
Hawksmoor in Manchester tweeted about how the bottle of Chateau le Pin Pomerol 2001 went out to the customer, instead of the one they ordered.
The table wanted the Chateau Pichon Longueville Contesse de Lalande 2001, which admittedly was still pricey at £260.
A spokesperson for the steak and seafood restaurant explained: ‘It was a very busy night at the restaurant and a very simple mistake.
‘A member of staff picked up the wrong bottle, mistaking it for another Bordeaux of the same vintage.
‘The wine went out and was served to the customer. The customer didn’t know and it was only afterwards that one of the managers picked up what had happened.’
The wine that they served was on the rarities section of the wine list so the customer ended up with quite a treat.
Despite the mistake, the restaurant said the member of staff would be forgiven – but they’ll probably not live that one down any time soon.
They added: ‘To the customer who accidentally got given a bottle of Chateau le Pin Pomerol 2001, which is £4500 on our menu, last night – hope you enjoyed your evening!
‘To the member of staff who accidentally gave it away, chin up! One-off mistakes happen and we love you anyway.’
After tweeting about the incident, the restaurant was praised for not taking the simple mistake out on the member of staff.
Laura Kate said: ‘As someone who works in hospitality, bless you for being understanding and not flying off the handle at the poor lad/lass.’
Jen added: ‘This happened to me once at another London establishment, and they did not deal with it well at all – round of applause for treating your staff and customers with decency!!’
Source: Read Full Article