Beautician, 51, loses £60,000 at High Court after 'gross' nose job

Beautician, 51, who wanted the perfect ‘pixie nose’ but claims plastic surgery left it ‘gross’ and constantly running loses £60,000 damages bid against doctor at High Court

  • Casey Castello, 51, decided to get a nose job in 2014 after being teased about the size and shape of her nose which made her insecure
  • But soon after, she blamed top surgeon Dr Stefan Gonschior, who promised her ‘the perfect little nose’, for being left permanently ‘bunged up’
  • She lost the High Court bid for £60,000 in compensation as the judge was convinced that no damage was caused during the procedure 

A 51-year-old beautician who claimed she was left with a ‘gross’ permanently runny nose and nasal voice following a nose job has lost a High Court bid for £60,000 compensation.

Casey Castello, from Beckenham, Kent, decided to get a nose job in 2014 after being teased about the size and shape of hers which made her insecure.

She claimed the surgeon who did the op promised her ‘the perfect little nose.’

But Miss Castello later sued by claiming she has been left permanently ‘bunged up’ and her nose ‘always running,’ resulting in her leaving her job as a receptionist.

At the High Court, she blamed top surgeon Dr Stefan Gonschior, accusing him of accidentally damaging the inside of her nose.

Beautician Casey Castello, 51, pictured, requested £60,000 in compensation from surgeon Dr Gonschior after she claims he permanently damaged her nose during her closed rhinoplasty procedure

But she is to get nothing from her £60,000 request for compensation after judge Mrs Justice Lambert ruled the doctor did nothing wrong.

The court heard Miss Castello was planning to get married and wanted to make a ‘fresh start’ and boost her self-confidence when she went to Dr Gonschior.

Giving evidence, she claimed she had told the surgeon she wanted a ‘pixie nose’ with an upturned tip and that he had promised her just that.

But, she went on to regret the 45-minute operation in November 2014 as ‘one of the biggest mistakes of my life,’ she told the judge. 

She said: ‘I was a bit stuffy as soon as I came out of theatre.

‘The breathing I thought would come in time and it hasn’t.

‘It’s stayed the same really, I am still bunged up, it hasn’t got any better.’

Miss Castello said she has since been left permanently ‘bunged up’ and unable to breathe through her right nostril, causing a permanent change to her voice. 

She told the court that the change to her voice had left her feeling ‘self-conscious and paranoid.’

Miss Costello says she felt stuffy after she left theatre, but her symptoms, being a runny nose, feeling bunged up and a change to her voice, has not changed in the seven years since having her nose job

And her sister, Danielle Francis, agreed that she now speaks with a nasal voice and, when out, always now has an ‘irritating and rather gross’ runny nose.

Miss Castello’s barrister, Vanessa Cashman, said the problem is caused by a deviation in her septum, a piece of cartilage which runs down the centre of the nose, separating the two airways.

She argued that the septum must have been deviated as a result of being accidentally ‘manipulated’ by the surgeon while he operated upon her.

Miss Castello said she had not been warned by the surgeon of the possibility of having breathing difficulties after her nose job.

‘He assured me I would have the perfect little nose afterwards and that’s why I went ahead with it,’ she said.

‘He told me I could get severe bruising. He never said I wouldn’t be able to breathe.

‘If he did, I would never have gone through with it.

‘I put my trust in him and just went with it, which was one of the biggest mistakes of my life.’

Pictured is Dr Stefan Gonschior, accused of damaging Miss Costello’s septum after promising her the ‘perfect little nose’. She lost her bid at the High Court after Judge Mrs Justice Lambert ruled in the doctor’s favour, noting that she was not convinced he did anything wrong

Giving evidence via a video link, Dr Gonschior said there was no way he could have accidentally interfered with her septum during the closed rhinoplasty procedure.

He said: ‘I can 100 per cent deny it. I did the operation and I know what I’m doing.

‘It would have been apparent to me as a surgeon. There’s no way I would not have picked that up, no way.

‘If it happened, it would be in the notes.’

Giving judgment and rejecting Miss Castello’s compensation bid, the judge said she was convinced that Dr Gonschior had not damaged the nose in the operation.

His operating tool would have to have slipped some distance for it to have caused any damage and he would ‘certainly have noticed and done something about it,’.

‘I am therefore not persuaded on balance that the claimant’s moderate right septal deviation was caused intraoperatively by the defendant,’ she ruled.

‘I have no doubt that she went into the consultation and the surgery with the hope – perhaps expectation – that she would be given the ‘perfect little nose’ and that this would, in conjunction with her breast surgery, improve her confidence.

‘It must have been disappointing to find, following surgery, that the nose was not perfect in appearance and not as little as you had hoped.

‘I find that the deviation existed before surgery but was probably asymptomatic.’

The judge said that the deviation in Miss Castello’s septum is ‘moderate’ with airflow within ‘normal limits’.

She also commented that she could not detect any ‘nasal quality’ in Miss Castello’s voice.

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